2016 has presented some unique challenges for me both personally and professionally. At the beginning of this year, I was running a helpdesk for a building products company by the name of Architectural Testing Inc., or ATI for short. ATI was undergoing a huge transition into it’s new parent company Intertek, and I was tasked with transitioning the helpdesk to the standard Intertek systems. It was quite a large undertaking, the biggest part of which was helping people within ATI understand the change and be ready and willing to make it. Essentially, it was my job to change a culture.
Upon completing the transition, it was timeĀ for me to either step into a new role there, or move on. With the open position here at Penn Manor, I could not be more excited to take this path and begin an exciting new journey in the world of IT. The new school year opened the flood gates on me, and I was bombarded with the interesting complexities that education brings to technology, and that technology brings to education.
It took me quite some time to begin to understand the ins and outs of the educational system, and the needs and goals of the teachers here. At the first faculty meetings at both Central Manor and LeTort Elementary schools, I talked about my commitment to providing the best possible support for these teachers and my attitude toward technology. Teachers should have the freedom to teach, and technology should be a powerful tool in their arsenal. Technology shouldn’t get in the way, shouldn’t break just when they need it, and shouldn’t be intimidating. It is my goal to give these teachers the confidence they need to use appropriate technology in their classrooms, and to be able to focus on teaching, not on whether some device will work or not.
This freedom and confidence is as interesting and challenging as the cultural transition I faced at ATI, or even more so. During this coming semester, I will be implementing some practical things that I believe will help to move these buildings in a good direction. It will be exhilarating to see what the staff and the students will be able to do together in the coming months with just a little support and direction.